Bd11 bet Privacy Policy — Your Data Is Safe With Us

Bd11 bet is a trusted online betting platform serving millions of users across Bangladesh. We believe that protecting user privacy is essential to delivering a safe and transparent digital service.

This Privacy Policy is intended to clearly explain what information bd11 bet collects, why we collect it, and how it is kept secure. Our goal is to assure you that every piece of your data at bd11 bet is completely safe and confidential.

This policy applies to the bd11 bet website, mobile app, and all other digital channels. By using our platform, you are considered to have fully agreed to this Privacy Policy.

Bd11 bet collects various types of information needed to operate our services properly. A detailed breakdown of the data we collect is provided below:

We only collect what is strictly necessary to provide our services. Collecting excessive or unnecessary data goes against our policy.

Bd11 bet collects information through several methods. Each is fully transparent and based on your consent:

• Directly Provided: Information you provide directly during registration, KYC uploads, support contact, and payment processing.
• Automatically Collected: Information collected through cookies, log files, and tracking technologies while using our platform.
• From Third Parties: Transaction confirmation data from payment gateways (Mobile Pay, Nagad, Rocket).
• Government Agencies: Collecting information from verification agencies as required for regulatory compliance.

Bd11 bet uses collected data solely for the following purposes:

• To create and manage your account and ensure its security
• To process payments and verify transactions
• To complete age and identity verification (KYC)
• To personalize and enhance your gaming experience
• To send you relevant promotions and bonus offers (with your consent)
• To prevent fraud, money laundering, and illegal activity
• To promote responsible gaming and provide support to those experiencing gambling-related issues
• To meet legal and regulatory obligations
• To improve the quality of our platform's services

Your data is never used beyond the purposes stated above. If we ever need to use it for a new purpose, you will be informed in advance and your consent will be obtained where required.

Bd11 bet never sells your personal information. However, data may be shared in specific circumstances to deliver our services:

• Payment Provider: Only the minimum information required to verify Mobile Pay, Nagad, Rocket, or bank transactions.
• Technology Partners: Companies that support our platform operations, hosting, and cybersecurity — all bound by our confidentiality agreements.
• Legal Obligation: When required to comply with a court order, government directive, or applicable law.
• Fraud Prevention: With relevant authorities in the investigation of criminal activity.

Bd11 bet uses industry-leading technology and practices to keep your data secure:

• Encryption: All data is stored with 256-bit AES encryption and transmitted via SSL/TLS.
• Access Controls: Only authorized personnel can access data, and only for specific, permitted purposes.
• Regular Audits: Regular security audits are conducted to identify and address potential vulnerabilities.
• Firewall & Monitoring: Round-the-clock network monitoring and an advanced firewall system are always active.

Data Retention Period: Data is retained for the duration your account is active and for a defined period thereafter in line with legal obligations. Financial transaction records are typically kept for up to 5 years after account closure.

Bd11 bet uses cookies to keep its website and app running smoothly. Cookies are small text files stored in your browser.

• Essential Cookies: Required to maintain login sessions and ensure site security. Disabling these will affect the site's functionality.
• Performance Cookies: To remember your preferences and save your language settings.
• Analytics Cookies: To understand how the platform is used, helping us improve our services.
• Marketing Cookies: To show you relevant ads and offers (you may opt out at any time).

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of the platform.

As a bd11 bet user, you have several important rights over your own data:

• Right to Access: You may request to view the information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request that your data be deleted under certain conditions.
• Right to Restrict Processing: In certain cases, you may request that processing of your data be restricted.
• Right to Opt Out: You can opt out of marketing communications at any time.
• Right to Complain: If you are dissatisfied with how we handle your data, you have the right to file a complaint with the relevant authority.

Bd11 bet is an 18+ platform. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that a minor's data has entered our system, it will be deleted immediately and the associated account will be closed.

If a parent or guardian believes their child has accidentally created an account, please contact us immediately.

Bd11 bet may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, you will be notified via email or in-app notification.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend reviewing this page regularly to stay informed about our latest policy.

For any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us:

• Email: support@bd11bet.bet
• Live Chat: Click the chat button in the bottom-right corner of any page on the platform.
• Support Ticket: Log in to your account and open a ticket in the Support section.

Our data protection team reviews every request with care and works to resolve it as promptly as possible.